Executive Director Marjorie Malpiede interviews Joe Tranquillo, Associate Provost at Bucknell University, who applies “UX” (user experience) thinking to a host of academic priorities, including retention. The Associate Provost for Transformative Teaching & Learning and Professor of Biomedical Engineering refers to the principles of the Coalition for Life Transformative Education (CLTE), in advising institutions to Identify what it takes for students to thrive and apply that to “everything you do.”